Effectiveness Of Training Programme Among Security Personnel Regarding Knowledge Of Violence Management In Hospital Setting”: A Narrative Review
DOI:
https://doi.org/10.69980/ajpr.v28i5.595Keywords:
Video-assisted lecture, Chart presentation, Demonstration, Security Personnels.Abstract
Introduction: Hospitals have faced growing challenges in ensuring the safety and security of their premises, patients, staff, and visitors. Training programs for security personnel in hospital settings play a crucial role in addressing these challenges and enhancing overall safety and security measures
Materials and methods: A systematic literature review was conducted using PubMed, Scopus, and Google Scholar, focusing on studies from France, Italy, Spain, the USA, Canada, and India. The inclusion criteria consisted of experimental and qualitative studies that assessed the impact of training programs on violence management in hospital settings. The selected studies involved pre-tests, post-tests, and demonstration sessions.
Results: Workplace violence (WPV) against healthcare workers, especially nurses, is widespread globally (14–43% prevalence), with verbal abuse, humiliation, and physical aggression most common. Perpetrators are often patients, relatives, or colleagues, with psychiatric units, emergency departments, and surgical wards most affected. Younger and male staff face higher risks of injury and absenteeism. WPV causes significant physical, psychological, and occupational harm, yet remains underreported due to perceived inaction. Risk factors include shift work, department type, and poor preventive measures. Training boosts confidence but fails to sustain reduction without organizational strategies. Integrated prevention, strong reporting systems, hazard pay, and safety-focused culture are essential.
Conclusion: It was found that training is effective in improving knowledge, skills and confidence of the participants.
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