Patient-Centered Communication: A Key to Effective Psychiatric Rehabilitation
DOI:
https://doi.org/10.69980/ajpr.v28i1.96Keywords:
Patient-centered communication, psychiatric rehabilitation, active listening, empathy, shared decision-making.Abstract
The review aims to analyse the importance of a patient-centred approach (PCC) that facilitates active listening, empathy, joint decision-making, culturally competent care, and more. Patient-centred communication stands out by emphasising collaboration whereby mental health patients escape the provider-centric model where only the psychiatrist speaks. It explains how communication improves relationships, trust, and treatment adherence and decreases the stigma associated with mental illness. Through the scope of patient-centred communication, psychiatric rehabilitation outcomes are improved, including rehabilitation outcomes. Stigma and low self-esteem can be remediated through compassionate care. Another aim of this paper is to compare PCC and traditional provider-centred approaches and their impact on recovery and satisfaction within the participatory model. PCC is perceived as time-consuming and distrustful, accompanied by provider-mentioned resistance. Integration of other providers, including non-mental health providers and digital communication mediums, enables patient self-advocacy and clinician training to advance the model. Putting less emphasis on stigma enables more inclusive care. Enhanced PCC fosters rehabilitation outcomes and overall mental well-being. Embracing the model in mental health practice can transform psychiatric settings.
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